Our Values and Commitments

The patient comes first in everything we do. We strive to provide every customer with services and products of excellent quality – error-free, on time, every time. We do this by dedicating ourselves to our services and our continuous pursuit of excellence.

We constantly seek innovative ways to enhance patient care and provide value to our customers. We support creativity, innovation and are constantly looking for novel ways to improve our services. We value customer feedback, and by taking them seriously, are able to provide the best services to our patients.

Credibility is utterly important to our success; therefore, everything we do is ultimately driven by integrity. We are upfront and honest with all our customers and amongst ourselves. We are responsible for the community we serve. We strictly comply with all the latest rules and regulations, as well as with all the best practices for our industry.

As an organisation and as the individuals that make up the organisation, we accept full responsibility for our actions and acknowledge our accountability. We strive to continually enhance our processes and believe that iterative improvements, competence and rigorous adherence to processes will lead us towards our goal.

We are strong proponents of teamwork. We believe that a highly qualified team working together can create great synergy. We strive to achieve excellence by putting collective goals in front of personal interests. We encourage open communication and cooperation amongst colleagues. We believe diversity is the key to success and respect individual differences.

We strive to be the best at what we do. We will constantly evaluate our processes, improve our leadership with data and feedback. Our management team is highly qualified and competent. We will provide growth opportunities for our employees, quality services and products to our customers.

Not everyone has easy access to health care. We want to change this. We will do our best to match the needs of each and every customer. This will make it easier for us to tailor our services to individual requirements. We have a wide range of flexible services such as home collection and corporate collection services to make health care more accessible.

We believe that accurate and reliable diagnosis results are critical for our success. To achieve this, we have the best eqipment, rigorous quality control processes and some of the best medical practitioners working at our center. Our results can be reliably used to make complex medical decisions.